Feedback Navigator is a feedback analysis tool that extracts valuable insights from customer feedback data using AI.
Feedback Navigator is an AI-driven tool designed to aggregate and analyze customer feedback from multiple platforms like Trustpilot, Booking.com, Yelp, and more. It allows users to import data directly or via an API, offering features such as custom categories, sentiment analysis, request detection, and custom workflows with webhook support. These capabilities help users extract valuable insights to guide business decisions.
This tool is particularly useful for property managers, gym owners, product teams, hotel managers, consultants, and restaurant owners who need to quickly evaluate customer opinions and improve service quality. By using Feedback Navigator, businesses can enhance customer satisfaction by staying responsive to their needs and requests, ensuring they make informed decisions based on comprehensive feedback analysis.
- Import customer feedback from multiple sources for comprehensive analysis.
- Define custom categories to detect specific themes in feedback.
- Perform sentiment analysis to understand customer emotions.
- Detect common requests from customers to prioritize improvements.
- Export data to CSV for custom analysis and visualization.
No video tutorial available for this AI tool yet.
We're working on adding video tutorials for this tool.
- MonkeyLearn
- Thematic
- Qualtrics Text iQ
