My AskAI is an AI-driven platform designed to enhance customer support by integrating seamlessly with existing live chat providers like Intercom, Zendesk, or Freshdesk. By leveraging your company's website and help documentation, it creates a customized AI agent capable of addressing customer inquiries around the clock. This integration can deflect up to 75% of support requests, allowing human agents to focus on more complex issues.
Setting up your AI agent is straightforward and can be accomplished in under 10 minutes. The process involves adding your website or help articles to train the AI, reviewing its responses, and integrating it into your preferred support channels. Additionally, My AskAI offers connections to various knowledge sources such as Google Drive, Notion, and Confluence, enhancing the AI's ability to provide accurate answers.
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